Everything you need to know about order, shipping, and accounts.
Each individual bookstore is responsible for order fulfillment. Please contact the author’s bookstore directly.
Changed your mind, or gave the wrong address at checkout? No worries, we’ve all done it. As long as your order hasn’t processed or shipped, you can make changes to it.
Contact the individual bookstore directly.
You’ll first want to pull up your order. If you placed your order while logged in to your account, login and choose Your Account from the drop-down menu under your username. On your Account page, select Orders from the left-hand side, and find the order you’d like to update from your Order History.
Canceling your order is the last thing we want to do but some situations come up where cancellation is the best option to save you time and money. If your order is canceled, you won’t be charged. Please contact the individual bookstore for more information. Find a list of bookstores here.
The most common reasons an order might be canceled are:
We will send you an email if any part of your order is canceled or if we need more information to process your order.
DEI Books is a marketplace made up of independent sellers who run their own bookstores. This means that each seller is responsible for their own policies regarding refunds, exchanges, and returns. Individual policies will vary from store to store.
If you do have a problem with a transaction, it’s best to contact the store directly. Please search stores here.
DEI Books is a marketplace made up of independent sellers who run their own bookstores. This means that each seller is responsible for their own order fulfillment. If you do have a problem with a transaction, it’s best to contact the store directly. Please search stores here.
To reset your password, please begin here.
To change your password if you’re already logged in:
Click your profile picture or “My Account” tab in the top right of the header.
Under “My Account” select “Account Details.”
Scroll down to “Password Change.”
Enter your current password and new password.
Click Save Changes.
DEI Books is a marketplace made up of independent sellers who run their own bookstores. This means that each seller is responsible for their own policies regarding refunds, exchanges, and returns. Individual policies will vary from store to store.
If you do have a problem with a transaction, it’s best to contact the store directly. Please search stores here.
DEI Books is a marketplace made up of independent sellers who run their own bookstores. This means that each seller is responsible for their own policies regarding refunds, exchanges, and returns. Individual policies will vary from store to store.
If you do have a problem with a transaction, it’s best to contact the store directly. Please search stores here.
DEI Books is a marketplace made up of independent sellers who run their own bookstores. This means that each seller is responsible for their own policies regarding refunds, exchanges, and returns. Individual policies will vary from store to store.
If you do have a problem with a transaction, it’s best to contact the store directly. Please search stores here.
DEI Books is a marketplace made up of independent sellers who run their own bookstores. This means that each seller is responsible for their own policies regarding shipping. Individual policies will vary from store to store.
If you do have questions with shipping and delivery, it’s best to contact the store directly. Please search stores here.
DEI Books is a marketplace made up of independent sellers who run their own bookstores. This means that each seller is responsible for their own policies regarding shipping. Individual policies will vary from store to store.
If you do have questions with shipping and delivery, it’s best to contact the store directly. Please search stores here.
DEI Books is a marketplace made up of independent sellers who run their own bookstores. This means that each seller is responsible for their own policies regarding shipping. Individual policies will vary from store to store.
If you do have questions with shipping and delivery, it’s best to contact the store directly. Please search stores here.
DEI Books is a marketplace made up of independent sellers who run their own bookstores. This means that each seller is responsible for their own policies regarding shipping. Individual policies will vary from store to store.
If you do have questions with shipping and delivery, it’s best to contact the store directly. Please search stores here.
Buyers pay directly to individual bookstores. Connect to your bookstore to Stripe and that’s it. To connect your account, click on your profile in the top right corner, Go to “My Account,” Click “Store Manager,” and Click “Payments” to connect your bank account to Stripe.
Payments are processed directly through Stripe.
We offer several memberships, each with individual costs. To learn more about memberships, click here.
You can receive more information by contacting us at info@deibooks.com. For more information about an individual store, please contact the store directly. Search stores, here.
Each store determines its hours and locations. To find a store, click here.
Your Seller Feedback Score is simply the percentage of positive feedback received over a specific period of time.
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